Privacy policy
Privacy Policy
Thank you for visiting CloudZone IT Global Services Bulgaria EAD Website or interacting with us via e-mail.
In the event that CloudZone IT Global Services Bulgaria EAD or any of its affiliates (together hereinafter: "CloudZone") asks you for any information, you are hereby advised that we are committed to collecting, processing, and securing personal information about you in accordance with the applicable Privacy Policy below (this “Privacy Policy”), as well as applicable laws, rules, and regulations. This Privacy Policy applies to Personal Information (as defined below) collected from CloudZone online resources and communications (such as this Website, via e-mail, and other online tools) that display a link to this Privacy Policy. This Privacy Policy does not apply to third-party online resources to which CloudZone’s Website may link, where CloudZone does not control the content or the privacy practices of such resources.
This Privacy Policy forms an integral part of our Terms of Use, which are available at the following link: CloudZone Terms of Use (the “Terms of Use”).
If you are NOT a resident of the EU/EEA, the following privacy policy will apply to you. If you ARE a resident of the EU/EEA, please refer to our EU Privacy Policy
Data Collection
o Data is submitted by you voluntarily, and in some cases, data may be collected automatically. Some of the data collected includes information that can be reasonably used to identify you, including your first and last name, your home address and/or email, your phone number, location, etc. ("Personal Information"). You acknowledge that your Personal Information will be stored in databases controlled by CloudZone. Furthermore, you understand that you are under no legal obligation to provide your Personal Information, and that it is provided and/or collected by us of your own free will and with your consent. If you choose not to provide the required Personal Information, you will not be able to use the Site and receive the services offered therein.
o The gathering of Personal Information from the Site is carried out in two ways:
• Directly, for example, when you provide information to sign up for the newsletter, to receive services, or when you address various inquiries to us, or fill out forms.
• Indirectly, through the Sites’ technology, such as your IP address, the pages you are viewing on this Site, your operating system and browser type.
Reasons for Collecting Data
o We use Personal Information to provide you with the information you request and for other purposes that will become clear to you or that are described at the time of data collection, and for any other purpose set forth in this Privacy Policy.
o We analyze information related to the IP address to determine what is most effective about the Site and to help us identify ways to improve and optimize the Site.
Data Storage and Usage
o We store Personal Information as needed for the purposes of data processing described in this Privacy Policy or as otherwise communicated to you, and occasionally, for a longer period, as required by law. We may collect, inter alia, the following types of information: given name and surname, address and/or email, phone number, location, conference registration details, CV’s, details you filled in "contact us", etc.
o CloudZone uses Personal Information only in ways that are consistent with the objectives for which it was collected, and in accordance with our Terms of Use and Privacy Policy.
o Any information or content that you post on the Site in any form (which is not Personal Information) will not be considered proprietary or confidential, and all those exposed to it, including CloudZone, may use it as they see fit. It is clarified here that CloudZone and anyone on its behalf are not liable or responsible whatsoever in connection with such information or content.
o Personal Information provided by you or collected by CloudZone through the Site or by other means (such as email, social networks, or registration for conferences or in any other manner), will be used by CloudZone for the following purposes: (1) For its administrative, business, and commercial purposes, including contacting you, improving service efficiency, enhancing and enriching the services and content on the Site in accordance with user requirements and expectations, discontinuing existing services and content, direct mailing, marketing campaigns and distribution of promotional materials, offering commercial proposals and/or courses – all by any means of communication, including mail, telephone (including SMS/WhatsApp messages), social networks, or email; (2) Registration for conferences, events, courses, and training sessions; (3) Operation of the Site, including detection, prevention and handling of any unlawful and/or unauthorized use of the Site, including in cases of fraud, deceit, misuse or security and safety issues as well as technical problems; (4) Compliance with the requirements of any law, including for the purposes of legal proceedings, orders, such as discovery orders or requests of a governmental, regulatory and/or any other competent authority; (5) For any other commercial purpose related to the circumstances and manner of provision of the information by you and for any other purpose communicated to you or permitted by law.
o In addition to the above uses, CloudZone may use the Personal Information collected about you in accordance with these Terms for the purpose of analyzing big data and machine learning and other artificial intelligence processes, either by itself or through third parties acting on its behalf or together with it within joint ventures, all without limitation of time. CloudZone will use reasonable measures of de-identification, to the extent possible, within the purpose of use, to reduce the possibility you will be identified while using such information.
Use of Information Provided in the Context of Job Applicants
o Personal information provided by you through the Site or by other means (such as email, social networks, or under a "refer-a-friend" model) as part of applying for potential job openings (”Candidate Information”) is required for the purpose of examining your suitability for the requested positions. Although providing your personal information depends on your will and consent and there is no legal obligation to do so, choosing not to provide such information will prevent us from examining your suitability for the relevant positions. The information you provided and/or that will be collected about you will be stored in a database controlled by CloudZone in accordance with legal requirements, CloudZone’s procedures, and the provisions of this Privacy Policy.
o CloudZone may use the Candidate Information for the following purposes: (1) for managing the process of examining your candidacy and recruitment, and for making decisions regarding you, whether by human or automated means; (2) for contacting you regarding the requested positions or other relevant positions; (3) for improving recruitment and employment processes at CloudZone, analyzing trends and processes, conducting research and statistics, including by using personal information for the purpose of generating anonymous information; (4) for CloudZone’s administrative, business, and commercial needs; and (5) to offer job opportunities and/or courses through any means of communication, including mail, telephone (including SMS, WhatsApp), social networks, or email.
o CloudZone may transfer your Personal Information to the following third parties: (1) companies within the CloudZone Group; (2) companies providing services related to the screening and recruitment process, such as external assessment centers, for the purpose of assisting in evaluating your suitability for a position, as well as other necessary service providers such as data storage and IT system management providers; (3) CloudZone’s clients, for the purpose of assessing an employee’s suitability for providing services to the client and for placement at the client’s facilities, as required; (4) where there is a legal obligation to disclose the information to third parties or competent authorities, or in urgent circumstances requiring such disclosure, including for reasons of public safety, your personal safety, or the protection of CloudZone’s property; (5) in the event of legal proceedings related to your employment with CloudZone, non-employment, termination of employment, recruitment process, or any similar proceeding; and (6) in the event of a transfer of CloudZone’s shares, assets, or any part thereof, including in a sale or merger and/or transfer or assignment of CloudZone’s operations/assets or any part thereof to any third party, as part of business negotiations, provided that such third party undertakes to comply with this Privacy Policy regarding Candidate Information and to preserve the rights set forth herein.
o CloudZone may retain the Candidate Information for a longer period than required to fill the position for which the application was submitted, and may offer you additional suitable job opportunities in the future on this basis. If you request not to be included in the mailing lists and/or that Candidate Information not be transferred to third parties as detailed above, you should send us a request by email or registered mail, in accordance with the contact details on the Site.
o Please note that we may allow you to send us Personal Information by using tools offered by third parties, such as LinkedIn, and may contact third parties to obtain additional relevant information about you, including activity on social networks and other publicly available sources. The use of such third-party tools may be subject to your consent to their privacy policies, for which we assume no responsibility.
International Transfers of Personal Information
To the extent that we transfer Personal Information outside of your country, such transfer is carried out in compliance with local privacy laws in relation to the collection, use, and saving of Personal Information.
Your rights
o CloudZone allows you to use the Site and the services contained therein that are offered by it, for personal, non-commercial use only, subject to the Terms of Use.
o You may contact us to request access to your Personal Information held in CloudZone’s databases, as well as to request the correction of such Personal Information if it is incorrect, incomplete, unclear or outdated, all subject to applicable law. These rights may be exercised by contacting CloudZone at the following address: privacy-info@cloudzone.ai.
Third Party Services
o CloudZone may embed services on the Site that are provided and operated by third parties (such as a search engine). These services are offered through those third parties, and any information collected during their use is not shared with CloudZone. When using such services, you may be asked to provide information, or information about you may be collected, including Personal Information. The use of this information is governed by the privacy policies of those third parties and not by this Privacy Policy; therefore, it is recommended that you also review their respective privacy policies.
Disclosure of personal information to third parties
o Personal Information will not be disclosed to third parties without your consent, except as permitted under this Privacy Policy.
o Notwithstanding the foregoing, we may transfer Personal Information to the following parties: (1) our service providers, in the framework of or in connection with the management and operation of the Site, for responding to user inquiries and for providing the services and products offered by us; some of these providers may be located outside of Israel, including in countries that do not provide the same level of privacy protection as Israel. You hereby consent to such transfers as may be required. In such cases, we will ensure that your Personal Information will be adequately protected in accordance with law and our internal policies; (2) in the framework of cooperation with our business partners, inter alia for the purpose of registering and managing conferences and events, data enrichment, sending operational and marketing messages, and similar activities; (3) in order to enforce the provisions of our Terms of Use and this Privacy Policy, including in the course of an investigation of potential violations of them; (4) in order to detect, prevent or otherwise handle fraud, deceit, misuse or security and safety issues as well as technical problems; (5) in order to comply with the requirements of any law, including for legal proceedings, orders, including disclosure orders or requests of a governmental, regulatory and/or any other competent authority; (6) in any case where CloudZone believes that disclosure of the information is necessary to prevent serious harm to CloudZone, other users or third parties; (7) in the event that CloudZone transfers and/or assigns its operations, rights or obligations towards users, in whole or in part, to a third party, including in the course of business negotiations, or in cases of transfer of CloudZone’s shares, assets or any part thereof, insofar as such transfer of information is necessary for the execution of such actions, provided that such third parties undertake to comply with the provisions of this Privacy Policy; (8) in any case where the information is transferred to companies within the CloudZone group; (9) to comply with the requirements of any law; (10) upon obtaining your consent to the transfer of the information.
Cookies and Monitoring
o This Site uses automated tools and data collection technologies such as cookies, pixels, tags, beacons, SDKs, and similar technologies (collectively, “cookies”). These are used for a wide range of purposes, including the routine and proper operation of the Site, collecting statistical information about its use, verifying details, adapting the Site to your personal preferences, and ensuring information security. Cookies are text files created by your browser according to the cookie settings of CloudZone’s Sites.
o Some cookies expire once you close your browser, while others are stored on your computer’s hard drive or within your browser.
o You may disable cookies. Most web browsers allow users to delete cookies from their devices, block the acceptance of cookies, or receive alerts before cookies are stored. However, deleting cookies from your browser or blocking them will not delete information or content already transferred to CloudZone or to third parties through their use. Please note that deleting or blocking cookies may affect your online experience on the Site, including your ability to use certain features or receive services, and some parts of the Site may not function properly. Users are encouraged to review their browser’s instructions or “Help” screen to learn more about these functions. For additional information, see: https://allaboutcookies.org/how-to-manage-cookies.
o We may use web beacons or other monitoring technologies. These tracking technologies may not be removable, as they form part of the Site’s content. However, when they operate together with cookies, disabling cookies will also prevent tracking of your activity on the Site. In such cases, although the web beacons will continue to record your use as an anonymous visitor, your Personal Information will not be documented.
o The Site may also use cookies originating from third parties for performance measurement, analytics, and advertising purposes, such as tailoring user preferences based on online activity. The operation of such third parties is subject to their own privacy policies, and CloudZone is not responsible for their data collection or processing. We recommend reviewing the privacy policies of these third parties to learn about their use of tracking technologies and the options they offer for managing cookies created or activated by them, as detailed in our Cookie Policy.
Marketing Messages and Direct Mailing
o If you have expressed interest in and/or purchased products and services from CloudZone, or if you have consented to receive marketing mailings from CloudZone, CloudZone and/or those acting on its behalf may send you marketing and advertising mailings from time to time on our behalf (and insofar as you have given your consent, also on behalf of third parties), including by email, various instant messaging applications (such as chat and WhatsApp), and in SMS messages. You may choose to unsubscribe from receiving such marketing and advertising information at any time by contacting the address from which the message was sent. Please note that you will not be able to opt out of receiving service messages or other communications required for the provision of our services.
o Furthermore, CloudZone may engage in direct mailing (as such term is defined in the Israeli Privacy Protection Law) by electronic and other means, based on its databases. As part of the direct mailing activities, CloudZone may contact you with personalized communications, based on your affiliation with a group that shares certain characteristics and based on segmentation and profiling operations. The content of the direct mailing may include advertisements, value offers, and additional content from the CloudZone group and its business partners, at the group’s discretion.
o You may request to stop receiving direct mailing communications, including by requesting that information about you not be used for such activities in relation to certain entities or for certain purposes. For this purpose, you may contact CloudZone at the following address: info@cloudzone.ai.
Security
o We implement information security systems and procedures on our Site and continue to improve them in accordance with the availability of appropriate new technologies. These systems and procedures reduce the risk of unauthorized entry to CloudZone computers, but they do not provide absolute security. Therefore, CloudZone does not guarantee full security of the services provided on the Site and is not responsible for unauthorized access to the data stored on it.
o The Site may contain links to and from websites of third parties. Following these links leads to third-party websites operating under different terms of use and privacy policies from those of CloudZone, and CloudZone has no responsibility or obligations with respect to these websites, their content, their visual elements, the data found there, or the policies that apply to them. Users are advised to review these documents prior to making any use of those websites.
General
o This Privacy Policy applies only to data processed for our own purposes as detailed above, either by us or on our behalf.
o If you have any questions regarding this Privacy Policy, you may contact CloudZone by email at: privacy-info@cloudzone.ai.
o To the extent legally applicable, CloudZone complies with the privacy laws of Israel in relation to Personal Information you provided on the Site.
o This Privacy Policy may be amended from time to time, including in order to reflect technological, business, legal, or regulatory changes. It is clarified that if any material changes are made to the provisions relating to the use of Personal Information provided and/or collected about users through the Site and/or CloudZone’s activities, a notice regarding such changes will be published on the appropriate platform on the Site and/or in this Privacy Policy. Continued use of the Site following such changes will constitute users’ consent to them; therefore, it is recommended to review this Privacy Policy periodically.
