Spoke AI case study – Security

About

SpokeAI is a cutting-edge conversational AI platform designed to revolutionize customer service and engagement. Leveraging advanced natural language processing (NLP) and machine learning technologies, SpokeAI enables businesses to automate interactions with their customers through chatbots and virtual assistants. With its intuitive interface and customizable features, SpokeAI empowers organizations to deliver personalized, efficient, and seamless experiences across various channels, driving customer satisfaction and operational efficiency.

 

Challenges and Goals

Spoke.ai needed a secure and scalable cloud infrastructure to support their application security posture management (ASPM) platform, ensuring the security and integrity of their services while scaling to handle growth and customer demand.
Solution 

CloudZone conducted a security assessment to meet Spoke.ai’s need for a secure and scalable cloud infrastructure to support their Application Security Posture Management (ASPM) platform. By leveraging AWS services such as Amazon CloudFront, AWS WAF, IAM Identity Center, and others, the solution ensures the security and integrity of Spoke.ai’s services. The integration of these services allows agility, enabling Spoke.ai to handle growth and meet customer demand without compromising on security standards. This collaborative effort between Spoke.ai and CloudZone underscores their commitment to delivering a highly secure and scalable environment for their ASPM platform.

Result:
The deployment on the AWS platform provided Spoke.ai with a highly secure, agile , and resilient infrastructure, enabling them to effectively manage their application security and scale as needed without compromising on performance or security.